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FAQ

Questions, answered.

Can't see what you're after? Get in touch and we'll help.

What areas do you cover?

Melbourne metro and regional Victoria, with the majority of our drivers Melbourne-based. We source regional operators on request and run interstate line-haul as required — in short, we can source almost any vehicle, almost anywhere.

How quickly can you get a truck to us?

Often at little to no notice. Short-notice and same-day taxi-truck and hot-shot work is a core part of what we do — call us and we'll tell you what's available.

What kinds of vehicles can I hire?

From 1-tonne vans through to B-doubles — rigids, rigid-and-dog combinations, crane trucks, prime movers and a full range of trailers, with refrigerated, tail-lift, curtain-sider, mezzanine and side-loader options. See vehicles and trailers.

Can you provide drivers as well as trucks?

Yes. Every vehicle comes with a licensed, inducted driver, and we run a fully managed contractor service through our recruitment and labour hire under Victorian Labour Hire Licence VICLHL07361.

Are you insured and compliant?

Yes — $20M public liability, WorkCover, and NHVR-compliant, auditable systems with a Safety Management System aligned to Chain of Responsibility. Certificates of currency are available on request. More on our compliance page.

How do your rates work?

Hourly hire and established line-haul lanes run on a rate card; everything else is priced on application. Fuel levy and GST are quoted separately, and rates are always confirmed before work begins. Ask us for a quote.

Can I open a credit account?

Yes — ask our accounts team about a 14-day credit account, or pay by card or bank transfer. Email accounts@overload.com.au.

What if you don't have the vehicle I need?

If we don't have it, we'll find it. Tell us the job and we'll tailor a solution to suit.